Privacy Policy

We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect the information you provide through our website's contact form.

1. Information We Collect

When you use our contact form, we collect the following personal data:

Name Used to address you correctly in our response.

Email Address Used to communicate with you regarding your inquiry.

Message Content Used to understand your request and provide appropriate assistance.

2. Purpose of Data Collection

We collect your data solely to:

Respond to your inquiries and provide customer support.
Improve our services based on feedback.

We do not use your data for marketing purposes or share it with third parties unless required by law.

3. Legal Basis for Processing

The legal basis for processing your data is your explicit consent, which you provide by checking the consent box before submitting the contact form.

4. Data Retention

We will retain your data only for as long as necessary to fulfill the purpose for which it was collected. Specifically:

Messages and related personal data will be retained for up to 6 months after our last interaction, unless a longer retention period is required by law.

5. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

Right to AccessYou can request a copy of the personal data we hold about you.

Right to Rectification You can request corrections if the data we hold is inaccurate or incomplete.

Right to ErasureYou can request that we delete your personal data, provided it is no longer necessary for the purposes for which it was collected.

Right to Restrict ProcessingYou can request that we limit how we use your personal data.

Right to Data PortabilityYou can request that we provide your personal data in a commonly used format.

Right to ObjectYou can object to the processing of your data under certain circumstances.

To exercise any of these rights, please contact us at info@binarygates.co.uk. We will respond to your request within 30 days.

6. Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. All data transmitted through our website is encrypted using HTTPS.

7. Consent

Before submitting the contact form, you will be asked to provide explicit consent for the collection and use of your personal data as described in this policy. Without your consent, we cannot process your inquiry.

8. Third-Party Services

We may use third-party email service providers to manage our email communications. These providers are GDPR-compliant and ensure a high standard of data protection.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Binary Gates Ltd

Email info@binarygates.co.uk

Phone +44(0)7946 634368